System Technical Support Desk Job Description
- Company: Software/ IT
- Position: System Technical Support Desk
- Monthly Salary: RM 3,000 – RM6,000（Based on experience)
- Probation period: 3 months
- Allowance:Dental, Medical,Transport(RM150)
- Working Location: Bangsar South
- Type of employment: Full Time
- Working hours: 8:00am - 5:30pm (1 hour lunch time)
- Holiday: Saturday, Sunday and Public Holiday
- Annual Leave : 12 days
- Medical Leave : 14 days
System Technical Support Desk Job Responsibilities
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
- Improves client references by writing and maintaining documentation.
- Improves system performance by identifying problems; recommending changes.
- Accomplishes information systems and organization mission by completing related results as needed.
System Technical Support Desk Job Requirement
- Minimum 3 years of working experience as a programmer. prefer Java.
- Must be Fluent in speaking & writing in Malay, English and Mandarin
- Preferable infrastructure engineering skill (Included VMware) Ex: AWS
- Preferable having ITIL license
- Preferable working experience in test center or as support desk
- Malaysian Citizen Only
- Age 25-35 years old
- Our core business is organizing software management from development to operation as well as providing standardized service for IT systems that continue to diversify year after year.
- Currently we have development center(Offshore) in Vietnam and supply our IT solution to clients.
- The company reduce errors by automating manual work, offering support in terms of software management to maintain the quality of IT system.
- The company will assist our customers in smoothly carrying out their plans by defining work procedure based on our standardized know-how.
Why work with us?
- Career Advancement
- Challenging position
Important Please Read before Applying:
*Only Malaysian Citizen 25 to 35 Mandarin Speaking Candidates with minimum 3 years working experience as a programmer will be shortlisted for interview.