System Technical Support Desk

System Technical Support Desk Job Description

  • Company: Software/ IT
  • Position: System Technical Support Desk
  • Monthly Salary: RM 3,000 – RM6,000(Based on experience)
  • Probation period: 3 months
  • Allowance:Dental, Medical,Transport(RM150)
  • Working Location: Bangsar South
  • Type of employment: Full Time
  • Working hours: 8:00am - 5:30pm (1 hour lunch time)
  • Holiday: Saturday, Sunday and  Public Holiday
  • Annual Leave : 12 days
  • Medical Leave : 14 days

System Technical Support Desk Job Responsibilities

  • Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
  • Improves client references by writing and maintaining documentation.
  • Improves system performance by identifying problems; recommending changes.
  • Accomplishes information systems and organization mission by completing related results as needed.

System Technical Support Desk Job Requirement

  • Minimum 3 years of working experience as a programmer. prefer Java.
  • Must be Fluent in speaking & writing in Malay, English and Mandarin
  • Preferable infrastructure engineering skill (Included VMware) Ex: AWS
  • Preferable having ITIL license
  • Preferable working experience in test center or as support desk
  • Malaysian Citizen Only
  • Age 25-35  years old

About company

  • Our core business is organizing software management from development to operation as well as providing standardized service for IT systems that continue to diversify year after year.
  • Currently we have development center(Offshore) in Vietnam and supply our IT solution to clients.
  • The company reduce errors by automating manual work, offering support in terms of software management to maintain the quality of IT system.
  • The company will assist our customers in smoothly carrying out their plans by defining work procedure based on our standardized know-how.

Why work with us?

  • Career Advancement
  • Challenging position

Important Please Read before Applying:

*Only Malaysian Citizen 25 to 35 Mandarin Speaking Candidates with minimum 3 years working experience as a programmer will be shortlisted for interview.


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