Japanese Speaking Junior Customer Support Executive

Junior Customer Support Executive (Japanese Speaking) Job Description

  • Industry: 
    Logistic industry

  • Position:
     Junior Customer Support Executive (Japanese Speaking)

  • Monthly Salary: 
    RM3,000 – RM3,500 (Depends on experience/Japanese level)

  • Allowance: 
    • EPF / 
    • SOCSO / 
    • Transportation or Picking up 
    • Insurance / 
    • Meal / 
    • Parking

  • Bonus: 
    Once a year

  • Working hours: 
    8:30am to 5:30pm (Working half day on every other Saturday)

  • Holiday: 
    Every Other Sat/Sun/Public Holiday

  • Job Location: 
    KLIA cargo terminal

  • Type of employment: 
    Full-time


Junior Customer Support Executive (Japanese Speaking) Job Responsibilities

  • The Junior Customer Support Executive will report Customer Support Manager about current delivery schedule and any issues.

  • The junior customer support executive will be checking delivery timeline to bring items to Japanese customers on schedule
  • The junior customer support executive will have to Communicate with Japanese customers


What is the role of the Junior Customer Support Executive (Japanese Speaking)?

  • The role of the junior customer support executive is to collaborate and assist as middle position between Air Transport (upstream) and Warehouse (Downstream) and confirm to not be delay delivery schedule.

  • The junior customer support executive is to share and coordinate information with Air Transport and Warehouse to deliver items to Japanese customers smoothly.

  • Communicate Japanese customers if happened urgent problems (like items delay).


Junior Customer Support Executive (Japanese Speaking) Job Requirements

  • The junior customer support executive position is open only to Malaysian Citizen, age 20 - 30 years old.

  • The key Requirement of the junior customer support executive is to able to speak: 
    English, Malay, Mandarin and Japanese (More than JLPT N2 level)

  • Fresh graduate is encouraged to apply


About Company


  • We Nippon Express (M) Sdn Bhd, offers a wide range of logistics solutions, meeting the needs of customers in every business category, covering diverse business conditions.

  • We also provide one-stop safe and reliable support from cargo shipping and warehouse delivery storage to moving in and out of Japan.

  • In Malaysia, we are acquiring Halal certification (land transportation) for the first time as a Japanese distributor, and we will continue to focus on cultivating domestic logistics in the future.

  • We offers a smooth one-stop service, from Procurement Logistics, optimizing the logistics required in product manufacturing processes, to Distribution Logistics, streamlining the product transport flow to ensure safe delivery to the end user.

  •  We also offers incomparable “strategic logistics,” combining distinctive information systems, logistics infrastructure and transport modes.


Why work with us?



  • Global logistic company

  • Environment to get new knowledge (Non experienced candidate is encouraged to apply)

  • Environment to level up your Japanese skill

  • Friendly department and Cooperative teams

  • Transport is provided



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