Travel Consultant

  Travel Consultant Job Description

  • Industry: Travelling
  • Position: Travel Consultant Japanese Speaker
  • Department: Outbound
  • Probation: 3 months
  • Monthly Salary: RM2000-2700
  • Bonus: 1-3 months (Depends on company performance)
  • Job Location: KL (Monorail)
  • Working hours: 8.45am-630pm (Mon); 9.45am-6.30pm (Tue-Fri); 9.45am-2pm (Alternative Saturday) / Every Saturday (During Probation)
  • Type of employement: Full time
  • Annual Leave: 14 days
  • Medical Leave: 14 days (first year)
  • Company Benefits: EPF / SOCSO / Insurance / Medical (RM500)
  • Other Benefits: Vacation Incentive, Medical Check up

  Travel Consultant Job Responsibilities

  • Handle booking for ground service components with appointed suppliers
  • Handle customer concerns and issues including addressing complaints & claims
  • To circulate airline’s airfare deals internally and to the customers
  • Provide information, greeting, sell products, explain tour package to walk-in customer
  • Support operation team
  • To report on daily activities to the Manager
  • Other administrative task and ad hoc task

  Travel Consultant Job Requirement:

  • Minimum education background requirement SPM / Diploma / Degree (Major: Hospitality & Tourism )
  • Must be able to write and well converse in Japanese.
  • Japanese speaking but fresh in the industry is also encourage.
  • Age 20-35 years old.

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