Ticketing Service staff

  TICKETING SERVICE STAFF JOB DESCRIPTION

  • Industry: 
    Travel agency

  • Position: 
    Ticketing Service staff

  • Department: 
    Outbound Corporate

  • Probation: 
    3 Months

  • Monthly Salary: 
    RM2,200 - RM3,500 (Depends on experience and skill)

  • Bonus: 
    company service performance

  • Job Location: 
    Imbi, Kuala lumpur (AMODA KL)

  • Working hours:
    8hours + an hour lunch break (from 9am to 6pm / Mon-Fri)

  • Holiday: 
    Sat & Sun &Public Holiday

  • Type of employment: 
    Full time

  • Annual Leave: 
    14 days

  • Medical Leave: 
    14 days

  • Company Benefits: 
    EPF / SOCSO

  • Salary may revised after probation (Subjected to performance)

  Ticketing Service staff Job Responsibility

  • Receive bookings from the customers/ Corporate Group / internal departments either through phone, email or walk in inquiry.

  • Able to handle Airline Ticketing operation / hotels / tour reservation and all travel related products.

  • Respond to customers inquiry and complaints and assist to resolve problems.

  • To assist/train Junior staff on complicated routing & offer better professional travel advice.

  • Assist reservation, air tickets issuance or refund in Sabre, GDS or other supplier system.

  • Assist in consulting and planning customer's trip package.

  • Any other duties/assignment issued by Management as and when required.



Ticketing Service Staff Job Requirements

  • Must have Strong knowledge in BTM (Business Travel Management).

  • Must have a Minimum work experience: 2 years & above in a similar to travel jobs.

  • Must Possess at least a secondary school/ diploma / degree in any field.

  • Must be Willing to learn and be hardworking

  • Must Possess strong interest in Japan culture and travel

  • Language required: English (*Japanese language is not compulsory for this post)

  • Must be willing to work on weekends, or irregular shifts if the job/assignment is required.


Take Note:
Only Candidates with Strong knowledge in BTM and with a minimum of 2 years working experience  that meets the job requirements and qualification will be shortlisted for an interview.


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