Ticketing Service staff

  TICKETING SERVICE STAFF JOB DESCRIPTION

  • Industry: Travel agency
  • Position: Ticketing Service staff
  • Department: Outbound Corporate
  • Probation: 3 Months
  • Monthly Salary: RM2,200 - RM3,500 (Depends on experience and skill)
  • Bonus: company service performance
  • Job Location: Imbi, Kuala lumpur (AMODA KL)
  • Working hours :8hours + an hour lunch break (from 9am to 6pm / Mon-Fri)
  • Holiday: Sat & Sun &Public Holiday
  • Type of employment: Full time
  • Annual Leave: 14 days
  • Medical Leave : 14 days
  • Company Benefits: EPF / SOCSO
  • Salary may revised after probation (depends on performance)

  Ticketing Service staff Job Responsibility

  • Receive bookings from the customers/Corporate Group /internal departments either through phone, email or walk in
  • Able to handle Airline Ticketing operation / hotels / tour reservation and all travel related products
  • Respond to customers enquiries and complaints and assist to resolve problems
  • To assist/train Junior staff on complicated routing & offer better professional travel advice.
  • Assist reservation, air tickets issuance or refund in Sabre, GDS or other supplier system.
  • Assist in consulting and planning customer's trip package
  • Any other duties/assignment issued by Management as and when required.

Ticketing Service Staff Job Requirements

  • Must Possess at least a secondary school/ diploma / degree in any field.
  • Must be Willing to learn and be hardworking
  • Must Possess strong interest in Japan culture and travel
  • Must have a Minimum work experience: 2 years & above in a similar to travel jobs
  • Must have Strong knowledge in BTM (Business Travel Management)
  • Language required: English (*Japanese language is not compulsory for this post)
  • Must be willing to work on weekends, or irregular shifts if the job/assignment is required.


Take Note:
Only Candidates that meets the job requirements and qualification will be shortlisted for interview.


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