Ticketing Service staff

■Duty

·Industry:Travel agency

·Position: Ticketing Service staff

·Department: Outbound Corporate

·Probation: 3months

·Monthly Salary: 2,200-3,500 (Depends on experience and skill)

·Bonus: company service performance

·Job Location: Imbi, Kuala lumpur(AMODA KL)

·Working hours :8hours + an hour lunch break (from 9am to 6pm / Mon-Fri)

·Holiday :Sat & Sun &PH

·Type of employment: Full time

·Annual Leave: 14 days

·Medical Leave : 14 days

·Company Benefits: EPF / SOCSO

 -Salary may revised after probation (depends on performance)


■Responsibility

·Receive bookings from the customers/Corporate Group /internal departments either through phone, email or walk in

·Able to handle Airline Ticketing operation / hotels / tour reservation and all travel related products

·Respond to customers enquiries and complaints and assist to resolve problems

·To assist/train Junior staff on complicated routing & offer better professional travel advice.

·Assist reservation, air tickets issuance or refund in Sabre, GDS or other supplier system.

·Assist in consulting and planning customer's trip package

·Any other duties/assignment issued by Management as and when required.


■Requirements

·Possess at least a secondary school/ diploma / degree in any field.

·Willing to learn and hardworking

·Possess strong interest in Japan culture and travel

·Minimum amount of work experience: 2 years & above in a similar Job

·Strong knowledge in BTM(Business Travel Management)

·Language required: English (*Japanese language is not compulsory for this post)

·Must be willing to work on weekends, or irregular shifts if the job/assignment is required.

·Gender preference: No

·Age preference: No

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