·Position: Ticketing Service staff
·Department: Outbound Corporate
·Monthly Salary: 2,200-3,500 (Depends on experience and skill)
·Bonus: company service performance
·Job Location: Imbi, Kuala lumpur(AMODA KL)
·Working hours :8hours + an hour lunch break (from 9am to 6pm / Mon-Fri)
·Holiday :Sat & Sun &PH
·Type of employment: Full time
·Annual Leave: 14 days
·Medical Leave : 14 days
·Company Benefits: EPF / SOCSO
-Salary may revised after probation (depends on performance)
·Receive bookings from the customers/Corporate Group /internal departments either through phone, email or walk in
·Able to handle Airline Ticketing operation / hotels / tour reservation and all travel related products
·Respond to customers enquiries and complaints and assist to resolve problems
·To assist/train Junior staff on complicated routing & offer better professional travel advice.
·Assist reservation, air tickets issuance or refund in Sabre, GDS or other supplier system.
·Assist in consulting and planning customer's trip package
·Any other duties/assignment issued by Management as and when required.
·Possess at least a secondary school/ diploma / degree in any field.
·Willing to learn and hardworking
·Possess strong interest in Japan culture and travel
·Minimum amount of work experience: 2 years & above in a similar Job
·Strong knowledge in BTM(Business Travel Management)
·Language required: English (*Japanese language is not compulsory for this post)
·Must be willing to work on weekends, or irregular shifts if the job/assignment is required.
·Gender preference: No
·Age preference: No