Japanese Speaking Operations Services Specialist Job Descriptions:
Operations Services Specialists are responsible for generating sales quotations, using client-specific databases and financial systems.
This individual will also be focused on creating booking packages and/or invoices within Client and Internal systems.
They must ensure the integrity of client and internal information in database, financial, and CRM systems.
Additionally, Operations Services Specialist manage external and internal queries in a professional, client-orientated manner using their bilingual skills in Japanese and is responsible for checking the data integrity of purchase orders and invoices.
Japanese Speaking Operations Services Specialist
Monthly Salary :
RM 4,500 - RM5,500 (subjected to years of experience or any specialize skill)
Monday to Friday 9:00 to 6:00
Saturday, Sunday and Public Holiday
Type of employment :
Japanese Speaking Operations Services Specialist Job Responsibilities:
Generating sales quotations for customers, using dedicated sales database systems and financial systems
Ensure the integrity of client info maintained in the database systems
Generating reports for internal use by mining info from various computer packages
Updating and managing Excel spreadsheets
Dealing with external and internal queries in professional, client orientated manner
Checking the data integrity of purchase orders and invoices
Japanese Speaking Operations Services Specialist Job Requirement:
Required Language of communication:
Japanese (N2 or above)
Required Academic Education:
College education preferred
1-2 years Administration experience preferably in sales processes.
Candidate must have solid experience in Microsoft packages (Word, Excel) and email Databases, including demonstrated proficiency at Excel Level II or beyond.
Detail orientated with strong follow-thought skills
Prossess highly effective Japanese verbal and written communication skill.
Ability to work as a team player
Experience with CRM systems is not required but would be a distinct advantage.
ServiceSource founded and leads the Service Performance Management industry focusing exclusively on growing service share - by increasing the number of customers who buy services and the amount they spend on those services.
ServiceSource has five global service centers that serve technology and
healthcare IT clients in over 100 countries and 30+ languages and has delivered more than $5B in services revenue for its clients.
The company manages more than 400,000 customer relationships, 40,000 partners annually, with over $3B currently under management.
Founded in 1999, ServiceSource has been profitable since inception and is backed by a group of individual and institutional investors led by General Atlantic and Benchmark Capital.